Alchemer

The Enterprise Feedback Platform for People-First Companies.

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Overview

Formerly SurveyGizmo, Alchemer provides a platform for businesses to collect, analyze, and act on feedback from customers and employees. It is designed to be highly customizable and scalable, catering to the needs of both small teams and large enterprises.

✨ Key Features

  • Advanced survey creation and logic
  • Multi-channel distribution
  • Customizable reporting and data analysis
  • Workflow automation
  • Enterprise-grade security
  • Mobile app for offline data collection

🎯 Key Differentiators

  • High degree of flexibility and customization
  • Strong focus on integrating feedback into business workflows
  • Balance of power and ease of use

Unique Value: Empowers businesses to collect and act on feedback by providing a highly flexible platform that can be adapted to nearly any use case.

🎯 Use Cases (5)

Customer experience management Market research Employee engagement Voice of the Customer (VoC) programs Compliance and auditing

✅ Best For

  • Conducting complex research projects with sophisticated survey logic
  • Integrating feedback data into core business systems
  • Automating feedback-driven workflows

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Quick, simple polls
  • Users looking for a completely free solution

🏆 Alternatives

Qualtrics QuestionPro SurveyMonkey Forsta

More customizable and workflow-oriented than SurveyMonkey, while being a more accessible alternative to the comprehensive Qualtrics platform.

💻 Platforms

Web iOS Android API

✅ Offline Mode Available

🔌 Integrations

Salesforce Tableau Slack Microsoft Dynamics Zapier Webhooks

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type 2 ✓ HIPAA

💰 Pricing

$55.00/mo

✓ 14-day free trial

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