athenaOne (athenaCollector)
Healthcare technology that works as you do.
Overview
athenahealth's athenaOne is a comprehensive, cloud-based platform that includes athenaCollector for revenue cycle management. Its denial management capabilities are powered by a continuously updated rules engine that leverages insights from its vast network of providers. The service automatically identifies common denial reasons, flags problematic claims before submission, and provides workflows to manage and resolve denials that do occur, aiming to improve first-pass resolution rates.
✨ Key Features
- Integrated EHR, PM, and RCM platform
- Network-based billing rules engine
- Proactive claim scrubbing
- Denial resolution workflows
- Performance benchmarking against the athenahealth network
- Patient engagement tools
🎯 Use Cases (3)
✅ Best For
- Improving first-pass claim acceptance rates through a network-powered rules engine.
- Streamlining denial follow-up for small to mid-sized practices.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Large, complex hospital systems with highly customized workflow needs.
- Organizations that want a standalone denial management tool without a full EMR/PM suite.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
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