Bicom Systems
The Unified Communications Platform for Service Providers.
Overview
Bicom Systems is a provider of turnkey Unified Communications solutions for service providers. Their offerings include PBXware, a multi-tenant IP PBX, and gloCOM, a unified desktop and mobile application. They focus on enabling MSPs to offer branded VoIP and UCaaS services to their clients, with options for both cloud and on-premise deployments. The platform is designed to be scalable and customizable, allowing partners to build their own service packages.
✨ Key Features
- Multi-Tenant PBX Platform (PBXware)
- Unified Communications App (gloCOM)
- Contact Center Solutions
- White-Labeling and Branding
- SIP Trunking
- Billing and Provisioning Integration
- Cloud and On-Premise Deployment
🎯 Key Differentiators
- Turnkey solution with hardware and software
- Perpetual licensing options
- Both cloud and on-premise deployment
Unique Value: Offers a complete, turnkey UCaaS solution with both software and hardware, providing flexibility in deployment and licensing for service providers.
🎯 Use Cases (4)
✅ Best For
- White-label VoIP for MSPs
- Multi-tenant hosted PBX
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Direct to small business (channel-focused)
- Users needing simple, non-customizable solutions
🏆 Alternatives
Unlike some competitors that are cloud-only, Bicom Systems provides on-premise and perpetual license options, giving more control to the MSP.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premium Support tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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