Capacity
The Support Automation Platform.
Overview
Capacity is a support automation platform that uses AI to answer questions, automate repetitive tasks, and build workflows. While not a dedicated RESPA compliance tool, it can be used by mortgage lenders and other financial institutions to create more efficient and compliant processes. By integrating with existing systems, Capacity can help to ensure that the correct procedures are followed and that information is readily accessible.
✨ Key Features
- AI-powered knowledge base
- Workflow automation
- Live chat and ticketing
- Integrations with various business applications
- SOC 2 Type II certified
🎯 Key Differentiators
- AI-powered support automation
- Extensive integration capabilities
- Workflow automation to enforce processes
Unique Value: Helps organizations to scale their support and operational efficiency by automating repetitive tasks and making knowledge easily accessible.
🎯 Use Cases (3)
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations needing a dedicated, out-of-the-box RESPA compliance audit tool
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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