Centricity
New Home Warranties and Builder Services.
Overview
Centricity is a provider of structural new home warranties and related services for builders. Beyond just providing the warranty policy, they offer warranty administration services. This involves handling homeowner calls, managing claims, and coordinating with builders on resolutions. They provide a system for builders to manage their warranty obligations and for homeowners to understand their coverage and submit claims.
✨ Key Features
- New Home Structural Warranties
- Warranty Administration Services
- Claim Management
- Builder Portal
- Homeowner Portal
- Risk Management
🎯 Key Differentiators
- Combination of insurance-backed warranties and administration services.
- Focus on risk management for the builder.
- Long-standing reputation in the new home warranty industry.
Unique Value: Offers home builders a comprehensive risk management solution by providing insurance-backed structural warranties and expert administration services, protecting their business and enhancing homeowner confidence.
🎯 Use Cases (3)
✅ Best For
- Providing homeowners with a clear process for submitting warranty claims.
- Managing the adjudication and resolution of structural warranty issues.
- Helping builders manage their risk and customer service obligations.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies looking for a software to manage their own in-house, non-structural warranty work.
- Contractors needing a full project management or CRM system.
🏆 Alternatives
Provides an insurance product and service, which is fundamentally different from a software tool that helps a builder manage their own self-funded warranty program.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Service-based tier)
💰 Pricing
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