Chorus.ai (by ZoomInfo)
Conversation Intelligence for Sales Teams
Overview
Chorus.ai, now part of ZoomInfo, uses AI to analyze sales conversations and provide visibility into what's happening in customer interactions. It helps sales leaders to understand what top performers are doing differently, identify coaching opportunities, and improve forecast accuracy.
✨ Key Features
- Call and Meeting Recording
- Transcription and Speaker Identification
- AI-powered Conversation Analysis
- Topic and Tracker Identification
- Deal Intelligence
- Coaching and Feedback Tools
🎯 Key Differentiators
- Integration with ZoomInfo's B2B data
- Focus on providing actionable insights for sales coaching
- User-friendly interface for reviewing calls and providing feedback
Unique Value: Chorus.ai helps sales teams to unlock the insights hidden in their conversations, enabling them to coach more effectively and win more deals.
🎯 Use Cases (5)
✅ Best For
- Improving sales coaching with specific, data-backed examples
- Identifying and replicating the behaviors of top-performing reps
- Gaining deeper insights into customer needs and objections
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams that do not conduct a significant portion of their sales process through calls and web conferences
- Organizations looking for a full-suite sales enablement platform
🏆 Alternatives
Chorus.ai's integration with ZoomInfo provides a unique advantage by combining conversation intelligence with best-in-class B2B data.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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