Clozd
Turn buyer feedback into a strategic advantage.
Overview
Clozd is a platform and service dedicated to uncovering the real reasons why companies win and lose deals. It combines technology with expert-led buyer interviews and AI-powered analysis to provide deep, actionable insights. The platform automates the process of collecting and analyzing qualitative and quantitative feedback from buyers post-decision, helping organizations improve win rates, product strategy, and competitive positioning.
✨ Key Features
- AI-powered Interviewer (Flex Interviews)
- Expert-led Live Interviews
- Automated Feedback Collection (Outreach, Scheduling, Incentives)
- AI-driven Transcription and Summarization
- Thematic and Keyword Analysis
- Centralized Insights Dashboard
- AI-powered Search Tool ('Ask Clozd')
- Churn and Retention Analysis
🎯 Key Differentiators
- Specialized focus on win-loss and churn analysis.
- Hybrid approach combining a technology platform with expert human interviewers.
- Proprietary AI for analyzing qualitative interview data to identify decision drivers.
Unique Value: Delivers deep, unbiased buyer feedback through a combination of expert interviews and an AI-powered platform, providing a clear, actionable understanding of why you win and lose.
🎯 Use Cases (5)
✅ Best For
- Conducting in-depth, unbiased interviews with buyers to understand decision drivers.
- Analyzing qualitative feedback at scale to identify systemic issues in sales, product, or pricing.
- Providing executive-level reporting on competitive trends and win-loss reasons.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that do not engage in competitive B2B sales cycles.
- Organizations looking for real-time conversation intelligence during live calls.
🏆 Alternatives
Goes deeper than automated conversation intelligence tools by capturing post-decision feedback directly from buyers, revealing insights that are not typically shared during sales calls.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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