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Collective Medical (PointClickCare)

Real-time care collaboration to optimize ED decisions.

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Overview

Collective Medical, now part of PointClickCare, is not a traditional EDIS but a care collaboration platform that integrates with existing EHRs. It provides EDs with real-time notifications and patient history when high-risk or complex patients arrive. This information helps clinicians identify patients with patterns of high utilization, substance use disorders, or other complex needs, enabling better care coordination and safer care transitions.

✨ Key Features

  • Real-time patient notifications
  • Care collaboration network
  • Actionable patient insights at the point of care
  • Integration with existing EDIS/EHR
  • Identification of vulnerable patient populations

🎯 Key Differentiators

  • Largest real-time care collaboration network in North America
  • Focus on actionable insights delivered within the clinician's workflow
  • Strong network effect; the value increases as more providers join

Unique Value: Provides critical, real-time context on vulnerable patients directly within the ED workflow, which is something core EDIS systems do not provide.

🎯 Use Cases (4)

Identifying and managing high-utilizer patients in the ED Improving care coordination for patients with complex needs Enhancing workplace safety by flagging potentially disruptive patients Facilitating safer care transitions from the ED

✅ Best For

  • Used by thousands of hospitals to reduce avoidable readmissions and improve care for vulnerable patients.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Hospitals looking for a core EDIS for documentation, tracking, and ordering.

🏆 Alternatives

PatientPing (Bamboo Health) Health Information Exchanges (HIEs)

Offers a more extensive and active care collaboration network than regional HIEs or competing platforms.

💻 Platforms

Web API

🔌 Integrations

Epic Oracle Health (Cerner) MEDITECH All major EHRs and EDIS platforms

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ ISO 27001 ✓ SSO

💰 Pricing

Contact for pricing
Visit Collective Medical (PointClickCare) Website →