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Epic Willow Ambulatory

Integrated pharmacy system for outpatient and retail settings.

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Overview

Epic Willow Ambulatory is the pharmacy application for outpatient and retail settings within Epic's integrated healthcare system. It connects the pharmacy directly to the patient's electronic health record, providing pharmacists with a complete clinical context for every prescription. This integration enhances patient safety, improves communication with prescribers, and streamlines workflows for tasks like prescription verification, inventory management, and point of sale.

✨ Key Features

  • Deep integration with Epic EHR
  • Centralized patient medication profile
  • Clinical decision support tools
  • Integrated Point of Sale (POS)
  • Inventory Management
  • Specialty pharmacy workflows
  • Medication synchronization (Med Sync)
  • Patient communication via MyChart

🎯 Key Differentiators

  • Unmatched integration within the comprehensive Epic EHR
  • Single, unified patient record across all care settings
  • Industry-leading patient portal (MyChart)
  • Strong focus on specialty pharmacy and complex patient management

Unique Value: Provides the highest level of clinical integration for outpatient pharmacies by leveraging the complete patient story within the Epic EHR, maximizing safety, efficiency, and outcomes.

🎯 Use Cases (4)

Large health system outpatient pharmacies Academic medical center pharmacies Specialty pharmacies owned by health systems Employee pharmacies

✅ Best For

  • Managing complex specialty medication therapies with full clinical data visibility
  • Providing seamless medication management for patients transitioning from hospital to home
  • Engaging patients in their medication management through the MyChart portal

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Independent retail pharmacies not affiliated with an Epic health system

🏆 Alternatives

Cerner Pharmacy Meditech CarePoint

Offers a single, unified database and user experience across all clinical and pharmacy applications, which is a significant advantage over the interfaced approach of competitors.

💻 Platforms

Desktop Web iOS Android

🔌 Integrations

Epic EHR (all modules) MyChart Patient Portal Automated dispensing cabinets and robotics

🛟 Support Options

  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ ONC Health IT Certification

💰 Pricing

Contact for pricing
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