Exceed.ai
The AI-Powered Conversation Cloud
Overview
Exceed.ai, acquired by Genesys, provides an AI-powered platform that automates lead engagement and qualification. Its AI assistant works alongside sales and marketing teams to ensure all leads are followed up, nurtured, and qualified using personalized, two-way conversations over email and website chat. The platform is designed to scale the top of the funnel, book more qualified meetings, and free up reps to focus on closing deals.
✨ Key Features
- AI Sales Assistant
- Automated Lead Follow-up and Nurturing
- Lead Qualification
- Meeting Scheduling
- Website Chatbot
- CRM and MAP Integration
🎯 Key Differentiators
- AI's ability to understand context and have natural, multi-turn conversations
- Seamless handoff from AI assistant to human sales rep
- Strong integration with both CRM and marketing automation platforms
Unique Value: Provides a virtual sales assistant that works 24/7 to ensure no lead is missed, scaling the qualification process and creating more pipeline for sales teams.
🎯 Use Cases (5)
✅ Best For
- Automatically qualifying inbound leads based on predefined criteria
- Scheduling meetings directly on sales reps' calendars
- Identifying the right contact person within an organization
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams needing conversation intelligence for analyzing sales calls
- Companies looking for a revenue forecasting platform
🏆 Alternatives
Focuses on deep, two-way conversations to truly qualify leads, rather than just simple chatbots that follow a rigid script, leading to higher quality meetings.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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