Exceed.ai by Genesys
The AI-Powered Conversational Marketing & Sales Platform
Overview
Exceed.ai, now part of Genesys, is a conversational AI platform that automates the process of qualifying and nurturing leads. It uses AI-powered virtual assistants to engage leads in two-way, human-like conversations via email and chat. The platform helps marketing and sales teams scale their efforts and ensure no lead is left behind.
✨ Key Features
- AI-powered Virtual Assistants
- Automated Lead Qualification
- Lead Nurturing and Follow-up
- Meeting Scheduling
- CRM and Marketing Automation Integration
- Website Chatbot
🎯 Key Differentiators
- Focus on autonomous, two-way conversations for lead qualification.
- Ability to understand context and intent in lead responses.
- Seamless handover of qualified leads to sales reps.
Unique Value: Provides a scalable way to ensure every lead is engaged and qualified, freeing up sales reps to focus on high-intent prospects and closing deals.
🎯 Use Cases (5)
✅ Best For
- Automating the initial follow-up and qualification of marketing qualified leads (MQLs).
- Booking qualified meetings directly onto sales reps' calendars.
- Nurturing leads that are not yet ready to speak with a salesperson.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies looking for a platform focused on pipeline forecasting and deal analytics.
🏆 Alternatives
Offers more advanced and autonomous lead qualification capabilities compared to simple chatbots or marketing automation workflows.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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