Healthgrades
Provides information about physicians, hospitals, and healthcare providers to help consumers make informed decisions.
Overview
Healthgrades is a US-based company that provides a comprehensive platform for consumers to research and connect with healthcare providers. It features extensive profiles on doctors and hospitals, including specialties, conditions treated, patient reviews, and objective quality ratings based on clinical outcomes data. For providers, Healthgrades offers CRM and marketing solutions to manage their online reputation, engage patients, and acquire new ones.
✨ Key Features
- Physician and Hospital Profiles
- Patient Reviews and Ratings
- Objective Quality Ratings (Mortality/Complications)
- Online Appointment Scheduling
- Healthcare CRM (Hg Mercury)
- Marketing Automation
- Data Analytics and Patient Insights
- Reputation Management
🎯 Key Differentiators
- Combines patient reviews with objective, data-driven quality ratings.
- Extensive database of over 3 million U.S. healthcare providers.
- Offers a full-suite CRM and marketing platform for providers in addition to the consumer directory.
Unique Value: For consumers, it's a trusted, comprehensive resource for finding care. For providers, it's a powerful platform to manage reputation, engage patients, and drive growth by combining a massive consumer audience with sophisticated CRM tools.
🎯 Use Cases (5)
✅ Best For
- Connecting patients with healthcare providers.
- Building brand recognition and customer loyalty for healthcare professionals.
- Providing a platform for patients to share feedback on their care experiences.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations needing an internal, EHR-integrated patient discharge instruction tool.
- Clinics looking for a standalone telehealth or patient portal solution.
🏆 Alternatives
Unlike simple doctor finders, Healthgrades provides a dual focus on both subjective patient reviews and objective, data-driven quality metrics, offering a more complete picture of provider performance.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (CRM/Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Free for consumers to search and for providers to have a basic profile.
🔄 Similar Tools in Discharge Instructions Software
CipherHealth
A patient engagement platform that provides digital solutions for automated outreach, patient roundi...
Luma Health
A patient success platform that unifies and automates patient journeys for health systems, FQHCs, an...
Mytonomy
A cloud-based platform that uses microlearning videos and communication tools to educate and engage ...
Dialog Health
Provides a cloud-based SMS messaging solution for healthcare organizations to automate reminders, in...
UbiCare
Provides a cloud-based SaaS platform for automated, journey-based patient messaging and education....