Intermedia
The Cloud Communications Company.
Overview
Intermedia is a cloud communications company that provides a comprehensive suite of services, including unified communications (Intermedia Unite), contact center, business email, file sharing, and more. They have a strong focus on their partner channel, offering white-label solutions for MSPs and resellers to sell under their own brand. They are known for their J.D. Power-certified support and high reliability.
✨ Key Features
- Intermedia Unite (UCaaS)
- Contact Center
- Hosted Exchange Email
- SecuriSync (File Backup & Share)
- SIP Trunking
- White-label options for partners
- 24/7 J.D. Power-certified support
🎯 Key Differentiators
- Partner-first model with white-label options
- J.D. Power-certified 24/7 support
- Integrated suite of business applications beyond just UCaaS
Unique Value: A one-stop shop for MSPs to build a profitable cloud communications practice with a comprehensive suite of white-label services and exceptional support.
🎯 Use Cases (4)
✅ Best For
- Enabling MSPs to build their own branded cloud communications business
- Providing a reliable and secure suite of business applications
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that prefer to purchase directly from a large, well-known brand rather than through a partner
🏆 Alternatives
Offers a more partner-centric approach with greater flexibility and control for MSPs compared to many direct-to-customer providers.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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