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Lightspeed Loyalty

Create your own branded rewards program.

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Overview

Lightspeed Loyalty is a comprehensive customer rewards and marketing platform designed for restaurants and retail. It allows businesses to create customized, branded loyalty programs to engage customers and drive repeat business. The platform supports points-based rewards, targeted marketing campaigns, and provides detailed analytics on customer behavior.

✨ Key Features

  • Omnichannel loyalty program (in-store and online)
  • Points-based rewards and promotions
  • Automated marketing and SMS campaigns
  • Customer segmentation
  • Branded web app for customers
  • Detailed analytics and reporting

🎯 Key Differentiators

  • Omnichannel capabilities that unify in-store and online loyalty.
  • Advanced marketing automation and customer segmentation features.
  • Strong focus on providing a branded customer experience.

Unique Value: Delivers a seamless, branded, and omnichannel loyalty experience for Lightspeed Restaurant users.

🎯 Use Cases (3)

Building a unified loyalty program for a restaurant with both physical and online ordering. Sending targeted promotions to specific customer segments. Automating birthday rewards and 'win-back' campaigns.

✅ Best For

  • Implementing a points-per-dollar system with redeemable rewards like free items or discounts.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Businesses not using the Lightspeed POS platform.

🏆 Alternatives

Toast Loyalty Square Loyalty Thanx

Provides more advanced marketing automation and segmentation tools compared to more basic POS-integrated loyalty modules.

💻 Platforms

Web iOS Point of Sale Hardware

✅ Offline Mode Available

🔌 Integrations

Lightspeed Restaurant (K-Series & L-Series) Lightspeed eCom

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ GDPR

💰 Pricing

$50.00/mo

Free tier: N/A

Visit Lightspeed Loyalty Website →