Mitel

Powering connections.

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Overview

Mitel offers a wide range of communication solutions, from on-premise PBXs to cloud-based unified communications and contact center platforms. They cater to businesses of all sizes, with a focus on providing flexible and reliable solutions.

✨ Key Features

  • Unified Communications (UC)
  • Contact Center
  • Cloud & On-premise PBX
  • Collaboration Tools
  • Business Phones & Devices

🎯 Key Differentiators

  • Wide range of deployment options (cloud, on-premise, hybrid)
  • Strong presence in specific vertical markets
  • Extensive portfolio of business phones and devices

Unique Value: Provides a clear path to the cloud, allowing businesses to migrate at their own pace.

🎯 Use Cases (3)

Businesses looking for a hybrid of on-premise and cloud solutions Companies in industries with specific compliance requirements (e.g., healthcare, finance) Organizations of all sizes, from SMBs to large enterprises

✅ Best For

  • Flexible and reliable communication solutions for a wide range of industries

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Startups and small businesses looking for a simple, low-cost, cloud-only solution

🏆 Alternatives

Avaya Cisco RingCentral

Offers more flexibility in deployment models than many cloud-only providers.

💻 Platforms

Web iOS Android Desktop

🔌 Integrations

Salesforce Microsoft Teams Google Workspace Various CRMs and business applications

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies by plan tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 ✓ ISO 27001 ✓ HIPAA ✓ GDPR

💰 Pricing

$20.99/mo
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