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Nuance Quality Solutions

Conversational AI for a more human healthcare experience.

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Overview

Nuance, a Microsoft company, is a leader in conversational AI and clinical intelligence. Their quality solutions use Clinical Natural Language Processing (NLP) to understand unstructured clinical notes and extract the data needed for core measures and eCQMs. This reduces the burden of manual abstraction and improves the completeness of quality data by unlocking information not found in structured fields.

✨ Key Features

  • Clinical Natural Language Processing (NLP) for data extraction
  • Automated eCQM and quality measure calculation
  • Clinical Documentation Integrity (CDI) tools
  • Integration with Dragon Medical One for dictation
  • Computer-Assisted Physician Documentation (CAPD)

🎯 Key Differentiators

  • Industry-leading conversational AI and NLP technology
  • Integration with the widely used Dragon Medical speech recognition platform
  • Backed by the resources and AI research of Microsoft

Unique Value: Unlocks the 80% of clinical information trapped in unstructured text, automating quality data capture and providing a more complete picture of patient care.

🎯 Use Cases (4)

Automating the abstraction of quality data from unstructured physician notes Improving the accuracy and completeness of eCQM reporting Providing real-time feedback to physicians on documentation quality Supporting CDI and coding workflows with AI

✅ Best For

  • Clinical Natural Language Processing
  • Automated CDI and Coding

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations without significant amounts of unstructured clinical data
  • Hospitals looking for a simple, manual abstraction workflow tool

🏆 Alternatives

3M M*Modal Iodine Software Wolters Kluwer Health Language

Offers superior NLP and AI capabilities to automate what is often a manual abstraction process in other tools, reducing labor and improving data accuracy.

💻 Platforms

Web API

🔌 Integrations

Major EHRs (Epic, Cerner, etc.)

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001 ✓ HITRUST

💰 Pricing

Contact for pricing
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