Press Ganey Quality & Safety Solutions
The leading partner in improving the human experience of care.
Overview
Press Ganey, widely known for patient experience surveys (HCAHPS), offers a broader platform that connects patient feedback with clinical quality and safety data. Their solutions help hospitals understand the drivers of patient perception, identify safety risks, and manage regulatory quality reporting, all within the context of improving the overall human experience of care.
✨ Key Features
- Patient experience surveys and analytics
- Core measure and eCQM reporting
- High Reliability Organization (HRO) consulting
- Patient safety event reporting and analysis
- Workforce and physician engagement surveys
🎯 Key Differentiators
- Market leader in patient experience measurement
- Integrated platform connecting patient, employee, and clinical data
- Strong advisory and consulting services for safety culture transformation
Unique Value: Provides a unique, integrated view of quality by combining clinical process measures with direct feedback from patients and staff, enabling a more holistic approach to improvement.
🎯 Use Cases (4)
✅ Best For
- Patient Experience Measurement (HCAHPS)
- High Reliability Transformation
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Organizations only needing a technical tool for eCQM submission
- Hospitals not focused on the patient experience aspect of quality
🏆 Alternatives
Goes beyond technical compliance to connect quality and safety metrics with the human experience, which is a key driver of patient loyalty and organizational success.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (All tier)
🔒 Compliance & Security
💰 Pricing
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