Rapidr
Customer Feedback & Feature Request Software.
Overview
Rapidr is a customer feedback lifecycle tool that helps product teams make better product decisions. It provides a complete toolkit to capture feature ideas from users, analyze and prioritize them, share a public roadmap, and announce product updates with an integrated changelog. This creates a transparent process that keeps customers engaged and informed.
✨ Key Features
- Feedback collection portals
- Feature voting and prioritization
- Public and private roadmaps
- Product changelog and release notes
- In-app notification widget
- User segmentation
- Duplicate feedback management
🎯 Key Differentiators
- All-in-one feedback lifecycle management
- Clean and intuitive user interface
- Focus on closing the feedback loop
Unique Value: Provides a single source of truth for customer feedback, from initial idea to final announcement, ensuring product development is aligned with user needs.
🎯 Use Cases (4)
✅ Best For
- Using a feedback portal to source and validate new product ideas
- Notifying users who requested a feature that it has been launched
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams that only need in-app announcement modals without the feedback component
🏆 Alternatives
Offers a more integrated workflow for the entire feedback lifecycle compared to using separate tools for feedback collection, roadmapping, and announcements.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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