Salesforce Experience Cloud
Create connected digital experiences with the #1 CRM.
Overview
Salesforce Experience Cloud is a digital experience platform that allows businesses to create branded websites, portals, and forums that are connected to their CRM data. It enables companies to build engaging online experiences for their customers, partners, and employees, fostering collaboration, self-service, and loyalty.
✨ Key Features
- Branded sites and portals
- Discussion forums
- Knowledge base
- Personalization
- Mobile access
- CRM integration
- Analytics
🎯 Key Differentiators
- Deep integration with Salesforce CRM
- Extensive customization options
- Large ecosystem of apps on the AppExchange
Unique Value: A fully integrated community and CRM platform, providing a single view of the customer.
🎯 Use Cases (5)
✅ Best For
- Case deflection
- Partner sales enablement
- Employee collaboration
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses not using Salesforce CRM
🏆 Alternatives
Unmatched integration with Salesforce data and processes.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Premier Success Plan tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: NA
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