Salesforce Health Cloud
Connect patients, providers, and partners on a single, integrated platform to build stronger relationships and deliver more personalized care.
Overview
Salesforce Health Cloud is a patient relationship management platform that helps healthcare organizations deliver more personalized care. It provides a complete view of the patient, integrating data from EHRs, wearables, and other sources. This allows care teams to collaborate more effectively, engage with patients on their preferred channels, and make smarter care decisions. It is designed to be HIPAA compliant.
✨ Key Features
- 360-Degree Patient View
- Care Team Collaboration
- Personalized Patient Journeys
- Risk Stratification
- EHR Integration
- HIPAA Compliance
🎯 Key Differentiators
- Highly flexible and customizable platform
- Extensive ecosystem of third-party apps (AppExchange)
- Strong focus on patient relationship management
Unique Value: Provides a single, unified platform to manage the entire patient journey, integrating clinical and non-clinical data to enable truly personalized care coordination.
🎯 Use Cases (4)
✅ Best For
- Improving patient engagement for large hospital systems
- Streamlining care coordination for payers
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small practices with limited IT resources
- Organizations needing a simple, out-of-the-box marketing tool
🏆 Alternatives
Offers far greater flexibility and customization than purpose-built referral tools, but requires significant investment in implementation and development.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Unlimited and Premier Success Plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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