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🔧 Salesforce Vaccine Cloud

Salesforce Vaccine Cloud

Manage vaccine programs at scale.

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Overview

Salesforce Vaccine Cloud (now part of Public Sector Solutions) is a technology platform designed to help governments and healthcare organizations manage and deploy vaccination programs. It leverages core Salesforce products like Health Cloud and Experience Cloud to handle inventory management, appointment scheduling, public communications, outcome monitoring, and analytics, providing an end-to-end solution for large-scale immunization efforts.

✨ Key Features

  • Public Health Command Center for monitoring
  • Vaccine Inventory Management
  • Appointment Scheduling and Eligibility Determination
  • Public Communications and Outreach Campaigns
  • Clinical Vaccine Administration Tracking
  • Vaccination Outcome Monitoring

🎯 Key Differentiators

  • Built on the highly scalable and customizable Salesforce platform.
  • Strong capabilities in CRM, patient engagement, and communication.
  • Leverages the entire Salesforce ecosystem, including MuleSoft for integration and Tableau for analytics.

Unique Value: Provides a flexible, scalable, and integrated platform for governments to manage the entire lifecycle of a vaccination program, from inventory to citizen engagement.

🎯 Use Cases (3)

State and local government vaccine program management Large-scale public health communication Coordinating vaccine distribution and administration

✅ Best For

  • Used by government agencies to manage COVID-19 vaccine rollouts.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small medical practices looking for a simple EHR feature

🏆 Alternatives

Microsoft Cloud for Healthcare PrepMod ServiceNow

Offers superior CRM and communication tools compared to traditional IIS systems, making it strong for public outreach and engagement.

💻 Platforms

Web API

🔌 Integrations

MuleSoft for connecting to external systems (EHRs, IIS) Tableau for analytics Salesforce Platform APIs

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ FedRAMP

💰 Pricing

Contact for pricing
Visit Salesforce Vaccine Cloud Website →