Satismeter
In-App NPS And Customer Feedback Tool.
Overview
Satismeter is a customer feedback tool designed specifically for product and SaaS teams. It focuses on collecting feedback directly within the user's workflow through in-app surveys. This approach helps to gather contextual insights and achieve higher response rates. It supports NPS, CSAT, and CES surveys and integrates with tools like Segment, Intercom, and Slack.
✨ Key Features
- In-app and web feedback collection
- NPS, CSAT, and CES survey templates
- Custom micro-surveys
- Targeting based on user attributes and events
- Real-time feedback dashboard
- Integrations with product and communication tools
- API and SDK for custom implementation
🎯 Key Differentiators
- Strong focus on in-app feedback collection
- Easy integration with product analytics tools like Segment
- Simple, developer-friendly setup
Unique Value: Collect high-quality, contextual feedback from users at the most relevant moments inside your application.
🎯 Use Cases (5)
✅ Best For
- Post-onboarding NPS surveys
- In-app feedback after a user tries a new feature
- Targeted surveys to specific user segments
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Broad, anonymous website feedback
- Offline, field-based surveys
🏆 Alternatives
Satismeter is more focused on product and developer workflows than general-purpose survey tools that primarily use email distribution.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: 25 responses/month
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