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Solutionreach

An all-in-one, customizable platform for patient engagementβ€”powered by smart automation.

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Overview

Solutionreach offers a comprehensive patient engagement and communication platform that automates interactions throughout the patient journey. It helps healthcare practices of all sizes to reduce no-shows, increase appointment volume, and accelerate revenue collection through features like automated reminders, two-way texting, digital intake, and telehealth.

✨ Key Features

  • Appointment Reminders
  • Two-way Texting
  • Automated Recalls & Reactivation
  • Patient Surveys & Reputation Management
  • Digital Intake Forms
  • Group Messaging
  • Telehealth
  • Online Scheduling

🎯 Key Differentiators

  • Long-standing presence in the market
  • Comprehensive suite of patient engagement tools beyond just texting
  • Strong focus on reputation management and patient surveys

Unique Value: Provides a complete, HIPAA-compliant patient engagement toolkit for therapy practices, from reminders and texting to reputation management and telehealth.

🎯 Use Cases (4)

Reducing appointment no-shows Automating patient recall and reactivation Managing online reputation through surveys Streamlining patient communication

βœ… Best For

  • Streamlining appointment reminders and patient communication to reduce no-shows and free up staff time.
  • Sending automated recall messages to keep schedules full.
  • Managing patient satisfaction surveys and online reviews to attract new patients.

πŸ’‘ Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations requiring deep, complex clinical workflow automation beyond communication.

πŸ† Alternatives

Weave Klara OhMD

Solutionreach offers a broader set of features focused on the entire patient lifecycle, including post-appointment surveys and review generation, which may be more comprehensive than simpler texting-only solutions.

πŸ’» Platforms

Web iOS Android

πŸ”Œ Integrations

Integrates with a wide range of Practice Management (PM) and EHR systems.

πŸ›Ÿ Support Options

  • βœ“ Email Support
  • βœ“ Live Chat
  • βœ“ Phone Support
  • βœ“ Dedicated Support (NA tier)

πŸ”’ Compliance & Security

βœ“ HIPAA βœ“ BAA Available βœ“ GDPR βœ“ SSO

πŸ’° Pricing

$299.00/mo
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