Splunk On-Call
Collaborative incident response that helps DevOps teams innovate faster.
Overview
Splunk On-Call (formerly VictorOps) is an incident response platform designed for modern DevOps teams. It provides on-call scheduling, alerting, and collaboration tools to help teams resolve incidents faster. Key features include a timeline view of incidents, integrations with monitoring and chat tools, and post-incident reporting to help teams learn and improve.
✨ Key Features
- On-Call Scheduling & Rotations
- Live Incident Timeline
- Alert Routing & Escalations
- ChatOps Integrations
- Post-Incident Reporting
- Mobile Incident Management
- Noise Reduction
🎯 Key Differentiators
- Strong focus on DevOps and SRE workflows.
- The 'Timeline' feature provides a chronological view of incident response.
- Integration with the broader Splunk observability platform.
Unique Value: Empowers DevOps teams with a collaborative, context-rich incident response platform that helps reduce MTTR and improve system reliability.
🎯 Use Cases (4)
✅ Best For
- Providing context-rich alerts to on-call engineers.
- Facilitating collaboration through ChatOps during an incident.
- Automating escalations to reduce manual toil.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams not focused on DevOps or SRE practices.
- Users looking for a simple notification-only tool.
🏆 Alternatives
Offers deeper integration with Splunk's logging and monitoring tools, providing a more unified observability and response experience for Splunk users.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise plans tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: N/A
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