Splunk On-Call (formerly VictorOps)
Collaborative incident management for DevOps.
Overview
Splunk On-Call, the product formerly known as VictorOps, is a real-time incident management platform designed for DevOps teams. It emphasizes collaboration by providing tools like a central timeline, chat integrations, and automated escalations to bring the right people together to solve problems quickly. It also offers post-incident review features to foster continuous improvement.
✨ Key Features
- On-Call Scheduling & Rotations
- Live Incident Timeline
- Automated Escalations
- Post-Incident Reporting
- ChatOps Integrations
🎯 Key Differentiators
- Strong focus on collaboration and ChatOps
- The 'Timeline' feature provides a clear, chronological view of an incident
- Native integration with Splunk's observability suite
Unique Value: Improves incident resolution by embedding collaboration directly into the response workflow.
🎯 Use Cases (4)
✅ Best For
- Facilitating real-time collaboration during incidents
- Automating post-mortem creation
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams looking for a simple, no-frills alerting tool
🏆 Alternatives
Offers a more context-rich and collaborative environment than traditional alerting tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
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