TokyWoky
Community Chat for eCommerce.
Overview
TokyWoky provides a peer-to-peer live chat solution for online stores. It allows shoppers to get real-time advice from other customers who are browsing the same site. By leveraging the power of community, TokyWoky helps e-commerce businesses to increase conversions, reduce support costs, and gather valuable customer insights.
✨ Key Features
- Peer-to-peer live chat
- Community-powered support
- Gamification and rewards for advisors
- Analytics on customer conversations
- Integration with e-commerce platforms
🎯 Key Differentiators
- Peer-to-peer support model
- Focus on e-commerce
- Gamification to incentivize customer advisors
Unique Value: A community chat platform that turns your customers into your best salespeople.
🎯 Use Cases (4)
✅ Best For
- Helping a fashion retailer increase its online sales by providing real-time style advice from other shoppers
- Enabling a consumer electronics brand to reduce its support costs by letting customers answer each other's questions
- Gathering valuable product feedback for a beauty brand through customer conversations
💡 Check With Vendor
Verify these considerations match your specific requirements:
- B2B companies with complex products
- Websites that do not have a transactional component
🏆 Alternatives
Offers a more scalable and authentic support experience by leveraging the power of the customer community, compared to traditional live chat solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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