Verint Community
Powering Connections, Driving Engagement.
Overview
Verint Community (formerly Telligent) is a comprehensive community platform designed for large enterprises. It provides a suite of tools for building and managing online communities that support social customer service, drive engagement, and provide valuable customer insights. The platform is highly scalable and can be integrated with other enterprise systems to create a unified customer experience.
✨ Key Features
- Discussion forums and Q&A
- Blogs and wikis
- Ideation and innovation management
- Social analytics and listening
- Gamification and reputation
- Enterprise-grade security and scalability
- Integrations with CRM and other business systems
🎯 Key Differentiators
- Deep integration with Verint's broader customer engagement portfolio
- Strong focus on enterprise security and compliance
- Advanced social analytics and listening capabilities
Unique Value: An enterprise-grade community platform that provides deep customer insights and integrates with a comprehensive customer engagement suite.
🎯 Use Cases (4)
✅ Best For
- Powering the support community for a global technology company
- Creating a partner portal for a large enterprise
- Building an internal social network for a multinational corporation
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses or startups with limited budgets
- Simple, standalone discussion forums
🏆 Alternatives
Offers a more robust and secure solution for large enterprises with complex needs compared to many other community platforms.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (All plans tier)
🔒 Compliance & Security
💰 Pricing
Free tier: N/A
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