Grafana OnCall
Easy, developer-first on-call management.
Overview
Grafana OnCall is an on-call management and escalation tool built to work seamlessly with the Grafana stack (Grafana, Prometheus, Loki). It helps developers and DevOps teams manage on-call schedules, create escalation policies, and get notified of alerts via Slack, Telegram, voice, and SMS. It is available as a fully managed solution in Grafana Cloud or as a self-hosted open-source project.
✨ Key Features
- On-Call Scheduling
- Escalation Chains
- Alert Grouping
- ChatOps Integrations (Slack, Telegram)
- Integration with Grafana Alerts
- Open Source
🎯 Key Differentiators
- Native integration with the Grafana ecosystem.
- Open-source and self-hostable.
- Developer-first approach and simplicity.
Unique Value: Provides a simple, developer-friendly, and deeply integrated on-call management experience for the massive community of Grafana users.
🎯 Use Cases (4)
✅ Best For
- Managing on-call rotations for teams already using Grafana for monitoring.
- Creating a self-hosted, open-source on-call solution.
- Forwarding alerts from Alertmanager to on-call engineers.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Teams not using Grafana or Prometheus.
- Enterprises requiring extensive compliance certifications and support SLAs not available in the open-source version.
🏆 Alternatives
Offers a much more seamless experience for Grafana users than third-party tools and provides a powerful, free open-source alternative for those willing to self-host.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 14-day free trial
Free tier: Included in Grafana Cloud Free tier (3 users). Open source version is free.
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