Paddle Retain
A smarter way to recover failed payments.
Overview
Paddle Retain (which incorporates the technology from ProfitWell's Retain product) is a specialized tool designed to combat involuntary churn caused by failed payments. It uses machine learning algorithms trained on billions of data points to determine the optimal time and method to retry a failed transaction, significantly improving payment recovery rates over standard dunning tools.
✨ Key Features
- Intelligent Payment Retries
- Subscription Analytics
- Dunning Campaign Management
- Cancellation Funnels
- Performance Dashboards
- Direct integration with payment processors
🎯 Key Differentiators
- Advanced machine learning models for payment retries
- Performance-based pricing model
- Deep expertise in subscription billing and revenue automation
Unique Value: Automatically recovers significantly more revenue from failed payments than standard dunning tools by using a data-driven, machine learning approach, all on a performance-based pricing model.
🎯 Use Cases (4)
✅ Best For
- Subscription businesses of any size looking to reduce passive churn from payment failures
- Companies wanting a more effective solution than their billing provider's default dunning logic
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses that do not have a recurring revenue model
- Companies looking for a tool to manage voluntary churn or customer success
🏆 Alternatives
Its ML-powered retry logic is far more sophisticated than the simple, time-based rules used by most native billing system dunning tools, leading to higher recovery rates.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Free up to a certain amount of recovered revenue, then performance-based.
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