ServiceNow SaaS License Management
Automate and optimize SaaS licensing.
Overview
ServiceNow SaaS License Management is part of the broader Software Asset Management (SAM) application on the Now Platform. It enables organizations to connect to their SaaS applications, gain visibility into licensing and usage, reclaim underutilized licenses, and manage the entire software asset lifecycle within a single, unified platform for IT.
✨ Key Features
- SaaS License Management & Optimization
- Usage & Spend Tracking
- Integration with ServiceNow Platform (CMDB, Workflows)
- Shadow IT Discovery
- Automated License Reclamation
- Contract & Renewal Management
🎯 Key Differentiators
- Native integration with the broader ServiceNow platform (ITSM, ITOM, CMDB)
- Single data model for all IT assets and services
- Powerful workflow and automation capabilities of the Now Platform
Unique Value: Provides a single platform for managing the entire IT lifecycle, including SaaS, enabling unparalleled automation and data consolidation for enterprises committed to the ServiceNow ecosystem.
🎯 Use Cases (4)
✅ Best For
- Integrating SaaS license data directly into the ServiceNow CMDB
- Creating automated workflows in ServiceNow to reclaim unused SaaS licenses
- Tracking all SaaS spend and contracts within the ServiceNow ecosystem
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Companies that do not use the ServiceNow platform
- Small businesses looking for a lightweight, standalone tool
🏆 Alternatives
Offers a level of integration with other IT processes (like incident, problem, and change management) that standalone tools cannot match, but requires adoption of the broader ServiceNow platform.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies by contract tier)
🔒 Compliance & Security
💰 Pricing
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