Thermostat
Simple, effective Net Promoter Score® surveys.
Overview
Thermostat is a highly focused and simple tool for measuring customer loyalty using the Net Promoter Score. It strips away complexity to offer a clean, easy-to-use interface for building surveys, sending them via email or a public link, and viewing the results. It is designed for businesses that want a no-frills, dedicated NPS solution.
✨ Key Features
- Dedicated NPS survey platform
- Email and link-based survey distribution
- Customizable survey appearance
- Automated thank-you messages
- Real-time reporting dashboard
- Leaderboards for comparing results over time
- API access
🎯 Key Differentiators
- Extreme simplicity and focus on NPS only
- Clean, minimalist user interface
- Straightforward, contact-based pricing
Unique Value: The simplest way to start measuring Net Promoter Score without the complexity of a full customer experience platform.
🎯 Use Cases (4)
✅ Best For
- Sending a one-off NPS survey to an entire customer list.
- Embedding a survey link in a company newsletter.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Users needing CSAT, CES, or other survey types.
- In-app or website-triggered surveys.
- Complex workflow automation.
🏆 Alternatives
Significantly simpler and more focused than platforms like Delighted or Retently, making it ideal for users who are overwhelmed by extra features and just want to track their NPS.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (NA tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
Free tier: NA
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