๐Ÿ”ง Tools in NPS Software

Zonka Feedback

AI Customer Feedback & Intelligence Platform.

An omnichannel survey and feedback platform that uses AI to unify and analyze customer data from various sources.

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SatisMeter

Collect customer feedback through customer surveys.

A customer feedback tool focused on in-app and web surveys like NPS, CSAT, and CES for product and SaaS teams.

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Retently

NPS, CSAT and CES Surveys for Growing Brands.

A tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection.

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Delighted

The fastest and easiest way to gather actionable feedback.

An AI-driven platform for collecting, analyzing, and acting on customer feedback via NPS, CSAT, CES, and other survey types.

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AskNicely

Smarter feedback. Simpler change.

A customer experience platform that uses AI to capture feedback and convert it into daily actions for frontline teams.

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InMoment

Integrated Customer Experience Solutions with AI.

An Experience Improvement (XI) platform that helps businesses collect and analyze customer and employee feedback.

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Survicate

The effortless survey tool.

A survey software platform for collecting customer feedback across websites, web apps, mobile apps, and email.

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Customer.guru

Smarter NPS surveys.

A simple and developer-friendly NPS survey tool that uses machine learning to improve response rates and analyze feedback.

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Nicereply

The CSAT, NPS & CES survey tool built for support teams.

A customer satisfaction survey tool designed specifically for support teams to collect feedback directly after interactions.

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Wootric

Modern Experience Management. Now part of InMoment.

An AI-powered platform to measure and boost customer and employee satisfaction, now integrated into InMoment.

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GetFeedback

The agile customer experience solution.

A customer feedback platform by SurveyMonkey, designed for easy integration with Salesforce to act on feedback quickly.

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Promoter.io

The most actionable customer feedback platform.

An NPS platform focused on driving growth through customer feedback, featuring text analytics and campaign management.

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Medallia

The Leader in Customer and Employee Experience.

An enterprise-grade platform for capturing and analyzing experience signals across customer and employee journeys.

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Forsta

The New Frontier of Experience & Research Technology.

A powerful, flexible, and connected platform for experience and research, combining CX, EX, and market research.

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ProProfs Survey Maker

Everything You Need to Create World-Class Surveys.

An online tool for creating surveys, forms, polls, and quizzes, including NPS surveys, with a focus on ease of use.

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Qualtrics CoreXM

The Foundation of Experience Management.

An industry-leading research platform for collecting, analyzing, and acting on experience data.

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SurveySparrow

The Conversational Survey Platform.

An experience management platform that uses conversational surveys to improve response rates and gather richer feedback.

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Qualaroo

Get valuable insights from your users. In context.

A user research and customer feedback tool that specializes in contextual, on-site and in-app surveys.

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Hotjar

Understand your users. Elevate your product.

A product experience insights platform that combines website analytics with user feedback, including NPS surveys.

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Thermostat

Simple, effective Net Promoter Scoreยฎ surveys.

A minimalist and straightforward platform for creating and managing Net Promoter Score surveys.

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