📋 SMB Customer Success

EverAfter

The Customer Collaboration Platform

A platform for creating shared, customer-facing hubs for onboarding, QBRs, and renewals.

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Onboard.io

Customer Onboarding, Simplified.

A modern customer onboarding platform to streamline implementation and accelerate time-to-value.

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Akita

Customer Success Management for SaaS

A customer success platform that helps SaaS businesses fight churn, increase expansion, and manage customers at scale.

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ChurnZero

Customer Success Software for Customer Growth.

A Customer Success platform for subscription businesses to combat churn and drive growth.

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Custify

The Customer Success Platform for B2B SaaS

Customer success software that helps B2B SaaS businesses reduce churn and increase lifetime value.

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Rocketlane

The #1 Rated Customer Onboarding Platform

A purpose-built platform for managing and streamlining customer onboarding and implementation projects.

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Brightback

The Automated Customer Retention Platform

A specialized platform, now part of Chargebee, for automating churn deflection and customer retention at the point of cancel.

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Vitally

Where Customer Data Turns Into Customer Success.

A customer success platform that combines customer data, team collaboration, and automation.

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Catalyst

The Customer Growth Platform

A customer growth platform designed to centralize data and drive retention and expansion.

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Planhat

The Customer Platform for Enterprise Growth

A flexible and data-driven customer platform designed to give insights, manage workflow and drive customer success.

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ClientSuccess

Customer Success, Simplified.

A customer success platform focused on providing a simple, yet powerful solution for managing customer relationships.

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SmartKarrot

Intelligence-driven Customer Success Platform

An AI-powered customer success platform that helps businesses with customer onboarding, adoption, and retention.

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CustomerSuccessBox

The Outcome-driven Customer Success Platform for B2B SaaS

An AI-powered customer success platform focused on driving product adoption, retention, and upsells.

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UserGuiding

The #1 Product Adoption Platform

A no-code platform for building in-app user onboarding experiences and improving product adoption.

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Strikedeck

Customer Success Platform

A customer success platform acquired by Medallia, focused on managing the customer journey and automating engagement.

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Gainsight

The Platform for Durable Growth™

An industry-leading platform for customer success, product experience, and community engagement.

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Totango

The Composable Customer Success Platform

A flexible and modular customer success platform that adapts to your business needs.

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Natero

Data-Driven Customer Success

A customer success platform that uses data science and machine learning to help B2B SaaS companies maximize customer lifetime value.

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Bolstra

Customer Success Management, Simplified.

A customer success platform focused on codifying and automating the customer journey.

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Hook

The Generative AI Platform for Customer Success

An AI-native platform that automates customer success workflows using generative AI.

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