🔧 Tools in Voice of Customer

Zonka Feedback

The Enterprise Feedback System for all your needs.

An omnichannel experience management platform for collecting and analyzing feedback across various touchpoints.

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InMoment

The easiest way to integrate customer and employee experiences with your business.

An experience improvement platform that combines feedback data, business data, and proprietary analytics.

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AskNicely

The Frontline Success Platform.

A platform focused on empowering frontline teams with customer feedback to improve service delivery.

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Chattermill

The Unified Voice of the Customer AI.

An AI-powered platform that analyzes customer feedback from any source to provide actionable insights.

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Survicate

The effortless survey tool.

A survey and feedback collection tool for capturing targeted feedback across websites, apps, and email.

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Jotform

Easy-to-use online form builder for every business.

A powerful online application that allows anyone to quickly create custom online forms.

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Canny

Build better products with customer feedback.

A feedback management tool for collecting, prioritizing, and tracking feature requests from customers.

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UserTesting

Human insight for the win.

A platform for getting on-demand video feedback from real people talking through their thoughts as they use digital products.

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Medallia

The Leader in Customer and Employee Experience.

A platform that captures experience signals and uses AI to provide personalized and predictive insights for businesses.

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Sprinklr

The Unified-CXM Platform.

A unified platform for customer experience management, integrating social media, marketing, research, and customer care.

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GetFeedback

The agile customer experience solution.

A customer feedback platform designed for Salesforce, enabling businesses to create and automate branded surveys.

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Alchemer

Customer-Obsessed. Feedback-Driven.

A flexible and powerful feedback collection and survey software platform for businesses.

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UserVoice

Product feedback management software for growing SaaS businesses.

A product feedback management platform that helps companies listen to customers and make data-driven product decisions.

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Pendo

Software that makes your software better.

A product experience platform that combines product analytics, in-app guidance, and user feedback.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder focused on creating conversational and engaging data collection experiences.

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QuestionPro

Beyond Surveys.

A suite of tools for surveys, research, customer experience, and employee experience.

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Qualtrics CustomerXM

The Leader in Experience Management (XM).

An enterprise platform for collecting, analyzing, and acting on customer, employee, brand, and product feedback.

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Forsta

The Human Experience (HX) Platform.

A comprehensive platform for market research, customer experience, and employee experience.

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SurveyMonkey

Powering the curious.

A global leader in survey software, enabling users to create, send, and analyze surveys.

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SurveySparrow

The Experience Management Platform.

An experience management platform that uses conversational surveys to improve response rates and gather richer insights.

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Verint

The Customer Engagement Company.

A platform for customer engagement optimization, including workforce management, voice of the customer, and compliance.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights tool that provides behavior analytics and feedback data in one platform.

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Alida

The Total Experience Management (TXM) Platform.

A platform that helps businesses uncover customer and employee truths through deep insights and broad feedback.

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