πŸ”§ Tools in NPS Benchmarking

Zonka Feedback

AI Customer Feedback & Intelligence Platform.

An omnichannel survey platform to measure NPS, CSAT, and CES with AI-powered analytics.

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Retently

NPS, CSAT and CES Surveys for Growing Brands.

A customer experience platform focused on survey automation and feedback analysis.

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SatisMeter

Collect customer feedback through customer surveys.

A lightweight feedback tool for collecting NPS, CSAT, and CES inside web and mobile apps.

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Delighted

The fastest and easiest way to gather actionable feedback.

A user-friendly tool for creating and sending NPS, CSAT, and CES surveys via multiple channels.

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AskNicely

The Frontline Success Platform.

A customer experience platform that uses NPS feedback to empower and coach frontline teams.

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InMoment

The leader in Experience Improvement (XI).

A comprehensive platform that integrates customer, employee, and market feedback with AI.

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CustomerGauge

The Account Experienceβ„’ Company.

A B2B-focused experience platform that links customer feedback and account signals to revenue.

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Wootric (by InMoment)

Customer Experience Management and Customer Feedback Platform.

A tool for collecting NPS, CSAT, and CES feedback in-app, on web, via email, and SMS.

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Qualtrics

The leader in customer experience and creator of the Experience Management (XM) category.

Enterprise-grade platform for collecting and analyzing customer feedback, including NPS, CSAT, and CES.

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Forsta

The New Frontier of Experience & Research Technology.

A powerful, flexible platform for market research, customer experience, and employee experience.

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ProProfs Survey Maker

Create Online Surveys & Forms Easily.

A versatile tool for creating surveys, polls, quizzes, and forms, including NPS surveys.

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