📋 CSAT Tools

Retently

NPS, CSAT and CES Surveys for Growing Brands.

A customer experience management platform for collecting and acting on customer feedback.

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Zonka Feedback

AI Customer Feedback & Intelligence Platform

An AI-powered platform to collect, analyze, and act on customer feedback from multiple channels.

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Simplesat

CSAT, NPS, and CES surveys your customers will love.

A customer satisfaction survey tool designed for helpdesks and professional services automation (PSA) platforms.

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Refiner

The Survey Platform for SaaS.

A specialized survey tool for B2B SaaS companies to run CSAT, NPS, and other surveys in-app.

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Birdeye

The all-in-one Experience Marketing platform.

A platform for reputation management, customer messaging, and collecting feedback through reviews and surveys.

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Simplesat

Customer feedback has never been easier.

A customer satisfaction survey tool designed for MSPs and IT service teams, with strong integrations for ticketing systems.

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Satismeter

Customer feedback surveys for the whole user journey.

A customer feedback tool focused on in-app surveys for SaaS businesses.

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Zonka Feedback

The Enterprise Feedback Management Platform that works.

An omnichannel customer experience platform for measuring CSAT, NPS, and CES across various touchpoints.

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Zonka Feedback

AI Customer Feedback & Intelligence Platform.

An omnichannel survey and feedback platform with AI-powered analytics.

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Satismeter

In-App NPS And Customer Feedback Tool.

A customer feedback tool for collecting NPS, CSAT, and CES inside web and mobile apps.

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Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve experience management platform for collecting feedback via NPS, CSAT, CES, and other survey types.

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AskNicely

The Frontline Success Platform.

A customer experience platform focused on empowering frontline teams with real-time feedback.

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AskNicely

Customer Experience Software

Connects real-time customer feedback with teams, systems, and processes based on the NPS framework.

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InMoment

Integrated Customer Experience Solutions with AI

An Experience Improvement (XI) platform that helps businesses collect and analyze customer and employee feedback.

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Survicate

The most effortless survey software on the planet.

A customer feedback platform for targeted surveys on websites, in-product, and via email.

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Delighted

The fastest and easiest way to gather actionable feedback.

A turnkey customer experience platform for collecting feedback via NPS, CSAT, CES, and more.

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Jotform

The Easiest Online Form Builder.

A powerful online form builder with extensive customization and automation features.

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Jotform

Free Online Form Builder & Form Creator

A powerful online form builder that allows users to create professional-looking forms without coding.

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Delighted

The fastest and easiest way to gather actionable feedback.

A turnkey customer feedback platform for collecting feedback via email, web, SMS, and link.

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Jotform

Easy-to-use online form builder for every business.

A powerful and flexible online form builder with a vast template library and extensive customization options.

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AskNicely

The Frontline Success Platform.

A customer experience platform designed to empower frontline teams with real-time feedback, coaching, and recognition.

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Jotform

Easy-to-use online form builder for every business.

A powerful online form builder that allows users to create a wide variety of forms, including surveys, for data collection.

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Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve experience management platform focused on simplicity for collecting CSAT, NPS, and CES feedback.

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Survicate

The most effortless survey software.

A versatile customer feedback tool for running targeted surveys across websites, emails, and mobile apps.

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Survicate

The fastest way to collect feedback from customers.

A customer feedback platform for collecting insights through targeted surveys on websites, in-product, mobile apps, and via email.

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InMoment

The leader in improving experiences.

An enterprise-level customer experience (CX) and feedback management platform.

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Satismeter

Collect customer feedback through customer surveys.

A feedback collection tool for gathering NPS, CSAT, CES, and PMF insights from within web and mobile apps.

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AskNicely

The Frontline Success Platform.

A customer experience platform designed to improve frontline team performance using customer feedback.

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Nicereply

The #1 CSAT, NPS & CES survey tool for support teams.

A specialized feedback tool for measuring agent performance and satisfaction with customer support.

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SurveyMonkey

Powering curious individuals and organizations to measure, benchmark, and act on the opinions that drive success.

A popular online survey tool for creating, sharing, and analyzing surveys for various purposes, including CSAT.

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Podium

The messaging platform for local businesses.

A platform that helps local businesses manage online reviews, text message marketing, and webchat.

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CustomerGauge

The Account Experience™ Company.

A B2B-focused customer experience platform that links feedback to revenue.

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Wootric

Customer Experience Management and Customer Feedback Platform.

A platform for collecting and analyzing NPS, CSAT, and CES feedback, now part of InMoment.

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QuestionPro

Online Survey Software and Tools

A complete platform for surveys, research, customer experience, and employee engagement.

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GetFeedback

The #1 rated customer feedback solution for Salesforce.

A customer experience platform by Momentive (makers of SurveyMonkey) designed for deep integration with Salesforce.

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Medallia

The Leader in Experience Management.

An enterprise-grade platform for capturing and analyzing customer and employee experience signals.

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Pendo

Software that makes your software better.

A product experience platform that combines product analytics with in-app guides and feedback tools.

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QuestionPro

Survey Software, Enterprise Survey Software.

A comprehensive online survey software for research, customer experience, and employee experience.

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Typeform

Create forms, surveys, & quizzes that people enjoy answering.

A versatile data collection tool that focuses on creating beautiful, conversational, and user-friendly forms and surveys.

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GetFeedback

The Agile Customer Experience Platform.

A customer experience (CX) solution by SurveyMonkey, designed for easy feedback collection and deep integration with Salesforce.

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Nicereply

The customer experience platform for support teams.

A survey tool designed for customer support teams to measure CSAT, NPS, and CES after every interaction.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder known for its engaging, one-question-at-a-time interface and design focus.

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Qualaroo

Get valuable insights from your customers, in context.

A customer feedback tool that uses targeted on-site and in-app surveys, known as 'Nudges', to gather contextual insights.

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SurveySparrow

AI-Powered Customer Feedback Platform

Omnichannel experience management platform for creating conversational surveys.

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SurveySparrow

Turn Surveys into Conversations.

An experience management platform that focuses on creating conversational and engaging surveys to increase response rates.

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SurveySparrow

Turn surveys into conversations.

An omnichannel experience management platform that uses conversational surveys to improve response rates.

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Qualtrics

The leader in experience management.

An enterprise-level platform for experience management, covering customer, employee, product, and brand experiences.

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Qualtrics

The Leading Experience Management Software.

An experience management platform for collecting and analyzing data for customer, employee, product, and brand experiences.

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SurveySparrow

AI-Powered Customer Feedback Platform.

An omnichannel experience management platform that helps you create conversational surveys.

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SurveyMonkey

Powering curious individuals and organizations to measure, benchmark, and act on the opinions that matter.

A popular online survey tool for creating and sending surveys for market research, customer feedback, and more.

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ProProfs Survey Maker

Everything You Need to Create World-Class Surveys

SaaS-based survey software that helps businesses create personalized feedback surveys.

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Forsta

The New Frontier of Experience & Research Technology

A powerful and flexible platform for Market Research, Customer Experience (CX), and Employee Experience (EX).

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Qualaroo

Customer & User feedback software for Email & In App Surveys

An automated research platform to collect valuable insights from users at scale.

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HubSpot Service Hub

Connected Customer Service Software.

A customer service platform with integrated tools for CSAT, NPS, and CES surveys tied to the HubSpot CRM.

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SurveySparrow

AI-Powered Customer Feedback Platform.

An omnichannel experience management platform known for its conversational surveys.

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Qualtrics CustomerXM

The leader in experience management.

An enterprise-grade platform for managing customer, employee, product, and brand experiences.

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SurveyMonkey

The World's Most Popular Survey Platform

A global leader in online surveys and forms, enabling users to collect and analyze feedback.

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ProProfs Survey Maker

Everything You Need to Create World-Class Surveys.

An online survey tool for creating surveys, forms, quizzes, and polls.

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SurveyMonkey

The World's Most Popular Survey and Forms Platform.

A leading survey and feedback management solution for creating and running professional online surveys.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights tool that provides behavior analytics and feedback data in one platform.

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Forsta

The new frontier of Experience and Research Technology.

A comprehensive platform for market research, customer experience, and employee experience.

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Zendesk

Champions of customer service.

A customer service software and support ticketing system that also includes tools for gathering customer feedback.

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Zendesk

Champions of customer service.

A customer service software and support ticketing system.

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Zendesk

Champions of customer service.

A customer service platform that includes built-in tools for collecting CSAT, NPS, and CES feedback.

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Zendesk

Transform Customer & Employee Service with AI Agents

A complete customer service solution that brings together conversations from all channels.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that combines user behavior analytics with feedback tools like surveys.

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