πŸ“‚ Subcategories

πŸ”§ Tools in Feedback Management

Userback

Your #1 User Feedback Software. Collect and act on user feedback 10x faster.

A visual feedback and bug tracking tool for websites, applications, and creative projects.

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Zonka Feedback

AI-powered Voice of Customer (VoC) & Feedback Management Platform.

An omnichannel platform to collect, analyze, and act on customer and employee feedback.

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Thematic

AI-driven feedback analytics for insights-led growth.

An AI platform that analyzes unstructured customer feedback to identify specific themes and insights.

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Zonka Feedback

The Enterprise Feedback System to Measure & Improve Every Experience.

An omnichannel customer experience management platform with a focus on AI-driven analytics and closing the feedback loop.

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Zonka Feedback

The AI Feedback Intelligence Platform.

An omnichannel customer feedback and experience management platform.

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Userback

Customer feedback made easy.

A visual feedback and bug tracking tool for websites, web apps, and creative projects.

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Zonka Feedback

The Enterprise Feedback System for all your needs.

An omnichannel experience management platform for collecting and analyzing feedback across various touchpoints.

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FeatureBase

The most affordable Canny alternative.

A feedback management platform for collecting ideas, building roadmaps, and announcing updates.

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Rapidr

All-in-one feedback management software.

A tool to capture, prioritize, and manage customer feedback and feature requests.

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Userback

The fastest way to collect user feedback.

Visual feedback and bug reporting tool for websites, SaaS applications, and creative projects.

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Frill

Collect, prioritize and announce.

A simple and beautiful tool for collecting customer feedback and announcing product updates.

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Nolt

Beautiful feedback boards that get results.

A tool for collecting customer feedback and feature ideas on a public or private board, with voting to help prioritize.

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Refiner

The Survey Platform for Data-Driven SaaS Teams.

A customer feedback survey tool for SaaS companies to run microsurveys and track satisfaction metrics.

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Frill

Customer feedback, roadmap, and announcements in one place.

A user-friendly tool for SaaS companies to collect feedback, share roadmaps, and announce product updates.

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Sprig

In-context user insights, powered by AI.

A user insights platform that captures real-time feedback through in-product surveys and AI-powered analysis.

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InMoment

The easiest way to understand and improve the moments that matter.

An experience improvement (XI) platform that combines feedback data, behavioral data, and employee engagement.

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Survicate

The most effortless survey software on Earth.

A versatile survey and feedback collection tool for gathering insights across the customer journey.

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Appzi

Capture user feedback. Build better products.

A feedback tool for capturing and managing customer feedback directly within websites and applications.

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Delighted

The fastest and easiest way to gather actionable feedback.

A self-serve experience management platform for collecting feedback via NPS, CSAT, CES, and other survey types.

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Sprig

Capture user insights. In real time.

A product experience platform for capturing real-time user feedback.

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Delighted

The fastest and easiest way to gather actionable feedback.

A simple and effective platform for collecting feedback using NPS, CSAT, CES, and more.

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Survicate

The most effortless survey software.

A customer feedback tool for running targeted surveys across websites, web apps, mobile apps, and email.

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Nolt

Beautiful feedback boards.

A simple and elegant tool for collecting feedback and prioritizing ideas.

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Survicate

The effortless survey tool.

A survey and feedback collection tool for capturing targeted feedback across websites, apps, and email.

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InMoment

The easiest way to integrate customer and employee experiences with your business.

An experience improvement platform that combines feedback data, business data, and proprietary analytics.

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Jotform

Easy-to-use online form builder for every business.

A powerful online application that allows anyone to quickly create custom online forms.

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Chattermill

The Unified Voice of the Customer AI.

An AI-powered platform that analyzes customer feedback from any source to provide actionable insights.

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Survicate

The ultimate survey software for smart businesses.

A customer feedback platform for collecting insights across the customer journey.

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AskNicely

The #1 Rated Frontline Success Platform.

A platform for collecting customer feedback and empowering frontline teams to improve service.

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Chattermill

The Unified Voice of the Customer Platform.

An AI-powered platform for analyzing customer feedback from any source.

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InMoment

The easiest way to understand and improve the moments that matter.

An experience improvement platform that combines feedback data with business metrics.

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Sprig

Capture in-context user insights to build a better product.

A product experience platform for capturing real-time, in-context user insights.

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AskNicely

The Frontline Success Platform.

A customer feedback platform focused on using Net Promoter Score (NPS) to empower and coach frontline teams.

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AskNicely

The Frontline Success Platform.

A platform focused on empowering frontline teams with customer feedback to improve service delivery.

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Dovetail

The customer insights hub for teams.

A cloud-based platform for organizing, analyzing, and sharing user research and customer feedback.

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Instabug

The platform for Mobile-First Teams.

An in-app feedback and bug reporting tool specifically for mobile applications.

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Usersnap

Customer Feedback Platform for SaaS.

A customer feedback and bug tracking tool for SaaS companies, focusing on visual feedback with screen captures and annotations.

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Canny

Build better products with customer feedback.

A feedback management tool for collecting, prioritizing, and tracking customer feedback and feature requests.

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UserTesting

Human insight for the win.

A platform for getting on-demand video feedback from real people talking through their thoughts as they use digital products.

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Canny

Build better products with customer feedback.

A feedback management tool for collecting, prioritizing, and tracking feature requests.

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Upvoty

All-in-one user feedback tool.

A user feedback tool for collecting feature requests, building roadmaps, and sharing changelogs.

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Instabug

The platform for Mobile Monitoring, Crash Reporting, and User Feedback.

An all-in-one platform for mobile teams to monitor app performance, report bugs, and collect user feedback.

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Canny

Your complete customer feedback platform. Organize all your feedback in one place, prioritize what to build next, and keep everyone updated.

A feedback management tool for collecting, prioritizing, and tracking customer feedback and feature requests.

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Canny

Build better products with customer feedback.

Capture, organize, and analyze feedback to make informed product decisions.

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Nicereply

The #1 survey tool for support teams.

A customer satisfaction survey tool designed specifically for customer service teams.

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Canny

Build better products with customer feedback.

A feedback management tool for collecting, prioritizing, and tracking feature requests from customers.

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UserTesting

Human insight for the win.

A platform for getting on-demand feedback on products, messaging, and experiences from real people.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder that focuses on creating conversational and engaging data collection experiences.

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Pendo

The all-in-one product experience platform.

A platform that helps software companies create products that customers love.

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Alchemer

Customer-Obsessed. Feedback-Driven.

A flexible and powerful feedback collection and survey software platform for businesses.

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Medallia

The Leader in Customer and Employee Experience.

A platform that captures experience signals and uses AI to provide personalized and predictive insights for businesses.

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Sprinklr

The Unified-CXM Platform.

A unified platform for customer experience management, integrating social media, marketing, research, and customer care.

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GetFeedback

The agile customer experience solution.

A customer feedback platform designed for Salesforce, enabling businesses to create and automate branded surveys.

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UserVoice

Product feedback management software for growing SaaS businesses.

A product feedback management platform that helps companies listen to customers and make data-driven product decisions.

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Pendo

Software that makes your software better.

A product experience platform that combines product analytics, in-app guidance, and user feedback.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder focused on creating conversational and engaging data collection experiences.

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QuestionPro

Beyond Surveys.

A suite of tools for surveys, research, customer experience, and employee experience.

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Pendo

Software that makes your software better.

A product experience platform that combines product analytics, in-app guidance, and feedback management.

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UserVoice

The easiest way to get feedback from your customers.

A product feedback management platform for collecting, prioritizing, and managing customer feedback at scale.

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Medallia

The Leader in Customer and Employee Experience.

An enterprise-grade customer, employee, and citizen experience management platform.

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UserVoice

The easiest way to turn customer feedback into action.

Product feedback management software for collecting and prioritizing user feedback.

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Pendo

The all-in-one product experience platform.

A platform for product analytics, in-app guidance, and user feedback.

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Medallia

The #1 Experience Cloud.

An enterprise platform for customer, employee, and citizen experience management.

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Usersnap

Customer feedback is everything. We help you get it right.

A visual feedback and bug tracking platform for SaaS companies.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

A tool for creating conversational and engaging online forms and surveys.

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Medallia

The #1 Experience Management Platform.

An enterprise platform for capturing and analyzing customer and employee experience signals.

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Alchemer

Customer-Obsessed. Feedback-Driven.

An online survey software and enterprise feedback management platform for collecting and acting on feedback.

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UserVoice

The product feedback software that grows with you.

A product feedback management platform for collecting and prioritizing feedback from customers.

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Typeform

Create forms, surveys, and quizzes that people enjoy answering.

An online form builder that focuses on creating engaging, conversational, and beautifully designed data collection experiences.

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Forsta

The New Standard of Experience.

A comprehensive platform for market research, customer experience, and employee experience.

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Qualtrics CustomerXM

The Leader in Customer Experience Management.

An enterprise-grade platform for managing the entire customer experience.

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SurveySparrow

AI-Powered Customer Feedback Platform. Turn customer voice into business growth.

An omnichannel experience management platform that offers conversational surveys to improve response rates.

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Qualaroo

Get valuable insights from your users. In context.

A user research and customer feedback platform known for its on-site survey 'Nudges'.

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Qualtrics CoreXM

The Leader in Experience Management.

An enterprise-level experience management platform for capturing and analyzing feedback at scale.

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SurveyMonkey

A global leader in survey software.

A versatile online survey tool for creating, sending, and analyzing surveys for various use cases.

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SurveySparrow

Turn surveys into conversations.

An experience management platform that uses conversational surveys to improve response rates and gather feedback.

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SurveySparrow

Turn surveys into conversations.

An omnichannel experience management platform with a conversational survey interface.

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Qualaroo

Get valuable feedback with targeted website and app surveys.

A real-time feedback tool that uses targeted pop-up surveys (Nudgesβ„’) to gather insights from website visitors and app users.

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Qualtrics CustomerXM

The Leader in Customer Experience Management.

An enterprise-level platform for managing the entire customer experience.

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SurveyMonkey

Powering the curious.

A global leader in survey software, enabling users to create, send, and analyze surveys.

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SurveyMonkey

Powering the curious.

A global leader in survey software.

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Qualaroo

Get valuable insights from your users. In context.

A user research and customer feedback software for collecting in-context feedback via targeted surveys.

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Forsta

The Human Experience (HX) Platform.

A comprehensive platform for market research, customer experience, and employee experience.

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SurveySparrow

Turn surveys into conversations.

An experience management platform that offers a conversational approach to surveys.

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Qualtrics CustomerXM

The Leader in Experience Management (XM).

An enterprise platform for collecting, analyzing, and acting on customer, employee, brand, and product feedback.

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SurveyMonkey

A global leader in survey software.

An online survey platform for creating, sending, and analyzing surveys.

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SurveySparrow

The Experience Management Platform.

An experience management platform that uses conversational surveys to improve response rates and gather richer insights.

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Apptentive

Actionable mobile customer feedback.

A mobile customer feedback platform for collecting and acting on feedback within mobile apps.

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Forsta

The New Frontier of Experience and Research Technology.

A comprehensive experience and research technology platform for market research, CX, and EX.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights tool that provides behavior analytics and feedback data.

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Hotjar

Understand what users really do on your site.

A product experience insights tool that provides behavior analytics and feedback data in one platform.

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Aha!

The complete product development environment.

A suite of tools for product roadmapping, idea management, and development.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

Product experience insights platform combining user behavior analytics and feedback.

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Productboard

The product management platform that helps you understand what users need, prioritize what to build, and rally everyone around your roadmap.

A customer-centric product management platform for building and roadmapping products.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that provides behavior analytics and feedback data.

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Verint

The Customer Engagement Company.

A platform for customer engagement optimization, including workforce management, voice of the customer, and compliance.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights tool that provides behavior analytics and feedback data in one platform.

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Alida

The Total Experience Management (TXM) Platform.

A platform that helps businesses uncover customer and employee truths through deep insights and broad feedback.

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